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Old 26-02-2014, 11:48 AM   #5
Yellow_Festiva
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Join Date: Oct 2006
Location: Sydney
Posts: 8,893
Default Re: Capped servicing chages

Quote:
Originally Posted by Foconatic View Post
Just had the LW serviced yesterday. 30k / 2yr, But only done 22500 km. The Ford dealer charged me $350 (Trade on parts) so they said. Parts replaced were Oil & filter, pollen filter and brake fluid. I work for a Suzuki dealership and could have the tech's at work do it at a fraction of the cost, but my reasoning behind this is if that DCT pays up in the future or if it's out of warranty they can't say,,,Tough luck you did not get it serviced at a Ford dealership so pay up. Don't trust the excuses they make (Ford) that the DCT issues are characteristics of a DCT. Just like VW initially did and then end up having to fix the issues under warranty.
If it's out of warranty you will be on your own regarding the DCT. Mine carked it 1 month / 63K km out of warranty and it was an epic battle to get Ford to do anything, even when they 'serviced' it 2 months prior to this (so, within the warranty period) at 60K km....

In reality, the servicing / warranty structure Ford uses means that you don't even touch the DCT till well out of warranty based on regular driving.
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