Just been through this with the mrs car. She pays to get it serviced, she likes being independent like that, fair enough.
I checked the invoice and she'd been charged for an oil top up on the rear axle, its a Fwd Laser?
Charged for an aircleaner, I'd changed and dated the one in there before a road trip and guess what?
and apparently one of the rear shocks was 'leaking' and needed to be replaced next time, looks fine to me... I didn't even ask about the electronic tune up, didn't think there was much that could be changed on an
ecu system.
I approached the shop and got some story about having problems with their computer system, but got a full refund.
Like others have stated once bitten twice shy, we won't go back there again.