Ballarat Toyota
Whislt in for a service it was noted there was a leaking input shaft seal and it was arranged to be fixed under warranty.
I dropped the car in.....and was called to say the parts had arrived but they were incorrect so they would source the correct ones.
They then stated that as I had already been incovenienced by dropping my car in, that when the correct parts arrived they would send a technician to my house to fit the new parts. (30klm away)
I declined the offer and had it done in the shop but it was definately going "above and beyond" to satisfy the customer. I really appreciated it.
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