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Old 16-10-2013, 11:24 AM   #13
G6E-Noob
Starter Motor
 
Join Date: Aug 2013
Posts: 2
Default Re: FG steering wheel audio controls

Yeah, it's frustrating, i called a few ford dealerships and none of them would even discuss it over the phone, they just wanted me to come in so they could run a diagnostic (and $140 per hour). The receptionist stated she had seen the problem several times but when talking to the workshop guys they just wouldn't admit that they had seen this problem or knew what it was, sounded a bit suspect so i just left it.

Mine appears to be a permanent problem so the 'new' button order doesn't change, i can live with this as the only functionality i've lost is volume down and can't justify $140 for a diagnostic then (probably) $100-400 to fix the problem. It's a shame Ford treat their customers this way, in such a competitive market you would think Ford would want good customer feedback, sales are slipping and i can guarantee it's not just about cheaper imports..
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