I would guess the phone is too new for the vehicle. There was a later blue tooth module available years ago but none since. You would have to compare module numbers to see what level you have, in saying that the newer module may not even be compatible with newer phones or more so newer software updates. There is a phone compatibility list on the Ford website as per below, but its for the SYNC system which I am not sure you have.
https://www.ford.com.au/owners/techn...support/sync1/