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If it is indeed the snipper rod- I'm just a dummy and don't know it's bent or not-, are they easy to source?
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You just bend them back. The tell-tale sign of a bent snipper rod is if the button on the sill doesn't appear to be moving total vertically and at right angles to the window sill at the top. The button also doesn't pull up and down with virtually no resistance when the rod is bent.