Thanks 20Focus05. Just done first 15k service. The pollen filter wasn't replaced but I now know where it is so I can check that they've done the job.
My previous car, Astra 2001 had a pollen filter changed and I was charged for it. When I checked that it was't I blasted the service centre and was refunded the entire service fee. To keep my mouth shut I suppose.
I suggest everybody check this item when it's listed on the service report.
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