Re: Sync 3 - Enable Mobile Apps disables.
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You should also check the iOS version. If you are on an old version it may not have car play. I know it works on iOS 10 and 11 but not sure about versions before that.
You will know as the display changes from the sync3 screen to a large iPhone style. Also not all apps are available only ones that are CarPlay compatible. Tunein is one example of a compatible app.
I just tried an eBay special cable and it works fine.
Good luck.
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