Re: Customer service focus swings to what Ford owners need, car-maker says
|
|
I remember Bill Osbourne saying something interesting regarding the disconnect with past Ford buyers,
there's a lot of good will from Ford supporters for the latest products but the opinion seems to be,
" great products but not built for me"......
Try as they may, I don't think Ford has managed that reconnection with falcon and Territory,
instead focusing on growing volume with Ford's imported global products like Focus Fiesta and now Kuga.
Gotta wonder what the future holds, Ford is keeping their end of the bargain with refreshed Falcon and Territory,
reducing prices to very attractive levels but buyers still seem to be staying away.....
|