Re: extended dealer warranty
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IMHO it is an insurance policy, and like all insurance it is akin to betting.
You bet the car will break down, they bet it wont.
If it is actually provided by Ford that is a good thing.
With my BF I got one Branded as Ford, but provided by IAG.
The Ford service Centre has to call IAG rep onsite to approve any repairs.
So I would ask if the dealer is responsible entirely for the decision to repair, or is FOrd Au called, or some other party (in my case IAG)
The best answer is the Middle one - perhaps: "we need to get it cleared over the phone or email with Ford AU - it usually take 15 mins"
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