Re: Customer service focus swings to what Ford owners need, car-maker says
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I think its not just servicing that's the issue
How many are looking elsewhere for cars,rather than ford ???
Nissan smashing holden for sales, holden smashing ford , you get the picture
Servicing has a lot to do in the scheme, but first you have to get the money for the car, and not fob of customers or don't care for them after the sale is done
Ive bought many new Toyotas over the years,and the only 1 new ford was nothing but hassles,and dribble from the dealer
Never ever did we have any issues with Toyota
Car had issues we were contacted,car wasn't ready we were contacted,we were kept in the loop and not treated like an idiot
Ford as toys no problem but itll take more than mobile services to get me to buy a new ford again
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