[Interceptor]

So.... just got bitched out by an old bloke who brought his vehicle in for a service, no booking, just turned up.....
Why was he mad? Because I told him he had to wait because all our hoists and mechanics were already working on jobs and we needed time for his vehicle to cool down so the oil wouldnt burn the mechanic when he drained the oil....
"But I do my oil changes when its warm"
Dont care buddy..... just because you're happy to do it doesnt mean I'm going to ask my mechanics to do dangerous things....
Geez he went off!