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Old 15-10-2011, 11:48 AM   #5
kenif
Starter Motor
 
Join Date: Jun 2010
Posts: 7
Default Re: extended dealer warranty

I bought a MA tdci last year(still under new car warranty) and at the time of purchase got the 'Bluecare' New vehicle extended warranty ,thats 3 years or 100000km.Earlier this year i had a problem where the car woudnt start,(no Ford Dealer in town)so I rang the assist hot line and they did everything in their power to no NOT help me,they put me on hold for 30 minutes,told me to ring another 1800 number ,they put me on hold and then told me to ring another 1800 number this went on for a couple of hours so I rang the car dealer I bought the car from and finally got the car picked up and taken to a Ford dealer for repairs.When I picked the car up the dealer wanted to charge me $600 dollars for the repairs,then I had to explain to them the whole story again,dont these people communicate?,finaly got it sorted,but what a absolute stuff around.
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