Ford Servicing

[KosCo]

A question regarding servicing on my Focus. Some background - this is the first Ford that I have ever bought. My Focus is a leased vehicle.

It has now had about 4 services now. Each time, the dealer signs that service book that the service has been done but has never provided any details of what was actually done on the vehicle. The only documentation that I have is the signed service book.

My questions are --
. is this normal procedure? (any other leased vehicle that I have had from other manufacturers, they have always provided a job sheet as to what was done on the service)
. once I asked them for a list of what was done and they said they would post it out (it never was posted)
. does anyone know if Ford has or keeps the history service of each vehicle?
. can I ask for a copy of the service history of my vehicle?

Thanks for any help here.