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Old 10-07-2009, 04:33 PM   #1
russellw
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Default Server Crash

Good afternoon

The server is now back up after a period of 28 hours.

Without going into massive detail about the issue it basically amounted to a server kernel failure that resulted in a corrupt installation.

This necessitated the installation of a new OS on a new RAID array and then a rebuild of the old array so that the data could then be copied back.

Consequently we have some new software sitting at the back end of the server which might potentially cause some issues over the next few days but we will address these as we go.

Some things are not fixed yet - the email server still has some bugs to be ironed out and some back end configuration still needs to be completed so there will likely be a few restarts of the apache server during the next 48 hours or so.

The data should be up to date as of the crash yesterday although the odd post might have got lost in the crash and it is probable that some user profiles will be corrupt as well. Just PM me if you have an issue within your profile.

Thanks to those who offered their assistance throughout this process.

Cheers
Russ

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Old 10-07-2009, 04:40 PM   #2
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Yayyyy Russ & the team
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Old 10-07-2009, 04:48 PM   #3
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Damn Computers Arggggg!!!
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Old 10-07-2009, 04:55 PM   #4
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Geez you are a slack bugger Russ, if it was a windows server it would not have failed....
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Old 10-07-2009, 04:59 PM   #5
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Well done to all
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Old 10-07-2009, 05:01 PM   #6
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If you go to the new posts section they appear to be a day ahead of themselves.
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Old 10-07-2009, 05:05 PM   #7
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Avatars are currently not working but this should be sorted shortly.

Cheers
Russ
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Old 10-07-2009, 05:13 PM   #8
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Quote:
Originally Posted by hords
If you go to the new posts section they appear to be a day ahead of themselves.
aff have taken us back to the future
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Old 10-07-2009, 05:15 PM   #9
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Thanks Russ for the update,I was lost during my free time at work and home LOL....
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Old 10-07-2009, 05:20 PM   #10
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Quote:
Originally Posted by flappist
Geez you are a slack bugger Russ, if it was a windows server it would not have failed....

Hahaha. Thats was LSE thought..

Good work guys. Good to see nothing was lost.
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Old 10-07-2009, 05:22 PM   #11
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Worst 28 hrs of my life.... haha

well done on the rescue!!
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Old 10-07-2009, 06:12 PM   #12
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Quote:
Originally Posted by Brendo_AUXR8
Worst 28 hrs of my life.... haha

well done on the rescue!!
lol

Withdrawal symptoms are a b***h huh :
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Old 10-07-2009, 06:18 PM   #13
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Well done , good to be back.. Missed last night
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Old 10-07-2009, 06:28 PM   #14
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Quote:
Originally Posted by russellw
Avatars are currently not working but this should be sorted shortly.

Cheers
Russ
If avatars are not working I suspect Whoosha had something to do with the server crash
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Old 10-07-2009, 06:33 PM   #15
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Originally Posted by Tobey
Hahaha. Thats was LSE thought..
Yes, what were they thinking, HP Proliant servers running Windows Server 2003 :
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Old 10-07-2009, 06:45 PM   #16
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Don't understand a word of the explanation but good to see the forum back.

Well done to those that put in the long hours and hard work, it is appreciated.

Cheers, Rob
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Old 10-07-2009, 07:14 PM   #17
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well done all and welcome back AFF
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Old 10-07-2009, 07:22 PM   #18
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Quote:
Originally Posted by Raptor
Don't understand a word of the explanation but good to see the forum back.

Well done to those that put in the long hours and hard work, it is appreciated.

Cheers, Rob

yeah what he said... i was a little confused myself... good that things are up and running again though
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Old 10-07-2009, 07:41 PM   #19
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well done aff admin glad its back, hope you guys get the whole forum sorted out soon
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Old 10-07-2009, 07:53 PM   #20
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some strange stuff happening. I clicked on a thread in Contemporary and keep getting a new message box that says:
Username and password are requested by http://jamiexr6.members.veritel.com.au. and waits for you to type it up.
Got ignored thats for sure.
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Old 10-07-2009, 07:54 PM   #21
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Heh guys I,m getting this msg..

"Sorry! The administrator has specified that users can only post one msg every 60 secs"

Thanks for any help
ps I didnt try and post 2 msg,s in 60secs
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Old 10-07-2009, 08:00 PM   #22
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woohoo cheers to those who brought back the fourm dam computers
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Old 10-07-2009, 08:28 PM   #23
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Quote:
Originally Posted by benoxr
some strange stuff happening. I clicked on a thread in Contemporary and keep getting a new message box that says:
Username and password are requested by http://jamiexr6.members.veritel.com.au. and waits for you to type it up.
Got ignored thats for sure.
I used to get that message before the crash happened
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Old 10-07-2009, 08:30 PM   #24
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I thought it was worthy to tell you all the reality of something like this. Russell and I realised this was down fairly early after it occured. He was out and I had a phone call from an AFF member. Once he arrived home he started speaking to the USA night shift who host the site (and let me tell you it was chaos!). Russell is a perfectionist and his fustration was enormous.

Things did not go smoothly and he has been up all of last night despite the fact that he has a business to run and had 2 very important appointments today. His morning one he attended but the second one he postponed until Monday so he could spend more time in front of the computer sorting this.

This has been a 'one man show'. While I can feed him and make cups of tea, he is the one that has worked to put it back together. I could not move him from the computer room.

He is being forced to have a small break and relax but will be back on tonight and no doubt all day tomorrow trying to fix things as they appear corrupted. Please just have a little bit of compassion and consideration as Russell is the only one and doing it all on his own and he needs to take some breaks. Patience folks!

Glad we are back. Bit of a rough night for many people.

Regards
Gaela
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Old 10-07-2009, 09:06 PM   #25
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WOW! That is a very serious server crash indeed. The Raid Array is definitely the last thing you need to go! and worse still, is trying to get it back up and running so quickly.

Well done Russ. What a mammoth effort! I am surprised it is even up!

Good to see that just as you are looking after the AFF community, someone is looking after you and forcing you to take a break! Great work Gaela
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Old 10-07-2009, 09:15 PM   #26
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Thankyou Russell and Gaela, your work is appreciated.

Shane.
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Old 10-07-2009, 10:14 PM   #27
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You the man Russ.
I thought I was going insane!!!!!
I even thought someone had banned me, and as I don't know what happens when you get banned I thought it would be something like what was going on.

man talk about a hard night!!!!
I was trying it every 10 mins or so.

But good on ya guys. I asked my wiz kid brother in law what the Raid array is and what has happened and he tried to explain it to me and it was bringing tears to my eyes and melting my brain just listening to what he was trying to explain what may be going on. I had to beg him to stop!!!

But great work seriously guys. Just shows the level of commitment some have for this awesome forum.
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Old 10-07-2009, 10:29 PM   #28
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Well done guys kudos deserved
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Old 10-07-2009, 10:29 PM   #29
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Well done Russ and crew. : :
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Old 10-07-2009, 11:24 PM   #30
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well done russ and Gaela for the hard work on getting it all back up and running

i was like a lost little boy without aff

well done again

Jason
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